Casey C. Newsome
Florence, WI 54121 (906) 200-7432 caseyscode@gmail.com
Objective
As a technology professional with 15 years of experience in network administration, systems development, database management, and hardware and software support, I’m looking to grow my horizons within the technology field. Seeking a role where I can apply my skills to improve business operations and the people who depend on them.
Summary of Qualifications
- Proficient in Word, Excel, PowerPoint, Access, and Visio
- Management of large multi-location projects
- Creating and maintaining training materials: handouts, printed manuals, and online manuals
- Training individuals in hardware and software applications
- Training groups of people in specific project tasks and expectations
- ASP.NET website programming, C#, and VB.NET
- Java and C++ program development
- HTML and W3C standards proficient
Education
Bay de Noc Community College
May 2018Associate in Applied Science in CIS: Programming & User Support · Dean’s List
Associate in Arts in Network Administration
December 2019Dean’s List
Experience
Logit US, Inc., Virginia Beach, VA
Acquired Issues & Answers Network Inc. in October 2022; now an international market research firm with ~500 employees
System Developer
May 2019 – Present- Lead technical direction for US operations
- Network administration: configuring, monitoring, and maintaining network infrastructure and services
- Database administration (DBA): database design, maintenance, and administration
- Develop hardware and software platforms: provisioning, configuration, and lifecycle management
Call Center Operations Support & Supervision
March 2011 – May 2019Senior Supervisor (2015–2018) · Call Center Operations Support (2018–2019) · Senior Interviewer (2014–2015) · Interviewer (2011–2014)
- Managed supervisor and interviewing staff of 60–100 employees
- Coordinated projects across multiple companies and locations, managing production requirements
- Delivered training presentations for outsourced companies; developed and maintained training materials; coached staff and conducted project validations
Interlink Computer Technology Inc., Iron Mountain, MI
Network Engineer
January 2020 – Present- Supporting virtual servers: Microsoft Hyper-V and VMware ESXi
- Maintaining NOS: Windows Server 2019+ and various Linux server operating systems
- Managing a wireless internet service provider (WISP) network with over 400 customers
- Maintaining and troubleshooting industrial wireless technology
Network Administrator
April 2017 – January 2020- Same core responsibilities as the Network Engineer role above: virtual servers, Windows and Linux servers, 400+ customer ISP network, industrial wireless networking
Sales & Support
November 2016 – April 2017- Created sales listings on eBay, Craigslist, and Letgo; supported bench work on Apple devices (iPod, iPad, iMac)
Community Involvement
Annual Easter Egg Hunt
2025 – 2026Breitung Township · Event Preparation and Character Performer
- Prepared logistics and setup for the annual community event
- Performed as the event character for families and children
Fourth of July Parade
2019 – 2026Kingsford / Iron Mountain, MI · Event Staff
- Staffed the event-day parade lineup and provided general assistance to organizers
Annual Ski Jumping Tournament
2020 – 2024Kiwanis Ski Club · Volunteer
- Performed pre-event network review and upgrades to support reliable event operations
- Provided live network maintenance during the tournament
Centennial Parade
2023Kingsford, MI · Event Staff
- Staffed the event-day parade lineup and provided general assistance to organizers
Community Christmas Event
2019Salvation Army, Niagara, WI · Event Volunteer
- Served meals to community members
- Ran holiday games for guests, with gifts awarded to participants